Situated on Wilbert (Willie) also showed great customer service. The worst part was to see young people taking carts on the lobby while my family was waiting in our room, I went to talk to someone, and he told me they give priority to drunk people because they could have an accident walking to their room. Stay at this 4-star beach resort in Puerto Morelos. Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. Now £98 on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I realize the facility has been hit with 2-3 hurricanes in the 6 weeks before we arrived. Now Sapphire Riviera Cancun 4.14 based on 152 reviews #76 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. The hotel looks great and we really enjoyed it! But they brought them upon request. I am enormously disappointed with the lack of environmental understanding at the hotel. Minimalist architecture and décor, both inside and out, with a tropical feel. When dinner came out, my food was way undercooked - we had asked for them to just put it on the grill a bit more. Reviews are most valuable when they are original and unbiased. The room sizes were big - ours had a fantastic view The kids all loved the water slides Nightly entertainment was good Staff is very friendly. Our guests praise the helpful staff in our reviews. The beach was awful. Didn't go to beach ☹️ as there was to much algae. The most helpful contributions are detailed and help others make better decisions. Everything else at hotel was splendid with outstanding staff support , Staff/associates were superb. Now Sapphire Riviera Cancun 10,528件の口コミ 9位: プエルト モレロスのホテル39軒中 It was always a wait. We we're always being transported from our room to lobby (. There's little within walking distance, but the resort's easy access to the freeway makes it a good base for those wanting to explore the Riviera Maya region. Not much food variety at market cafe. We had asked if the AC could be turned down - it was a bit cooler that evening as well. We got up and left. It was hard to take a nap by the pool because it was so loud. Good entertainment! I traveled with two seniors, and they offered wheelchair on the booking process, once there they told us that golf carts will be available to transport them instead of the wheelchair. Guests can expect to find free WiFi and 50-inch LED TVs with cable channels and DVD players. Premium beach bar was never open and it was super inconvenient to get drinks from the swim out suites. Food was well prepared, and the buffets showcased a lot of different cultural food! Value. I had gone to the pref club concierge to make the dinner plans special for him. Given we traveled during the Covid-19 timeframe, all safety procedures in place were much better than expected and we felt extremely safe. Lovely hotel which makes no attempt to reduce their environmental impact. Booking.com’s role is to be a feedback distributor for both guests and properties. The staff couldn’t have been more attentive or professional, we loved everything about the service at Now Saphire. See 10,644 traveller reviews, 10,528 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Please enter a valid email address. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Loved the grounds, decor, and rooms. And they had to walk even under the rain. What I did not like is how the resort tries to keep you on the resort or make you pay for outrageous cost to go to another beach. There weren't too many people at the resort due to covid. Now Sapphire Riviera Cancun is ranked #90 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Now Sapphire Riviera Cancun, Riviera Maya: See 10,528 traveller reviews, 10,419 user photos and best deals for Now Sapphire Riviera Cancun, ranked #9 of 39 Riviera … メキシコで素晴らしい一週間を過ごしました。リゾートの収容人数は30%に過ぎなかったので、忙しくなく、社交的な距離を保つのも簡単でした。私たちは何人かの素晴らしい人々に会い、私の夫と娘はたくさんのゲームに参加しました。彼らは水風船投げゲーム、コーンホール、ボリーボール、水バスケットボール、水フリスビーゲームをしました。ジェイミーはテニスをした。私たちはヨットで遠足に行き、シュノーケリングをして海で泳ぎました。私の娘はまた、小さな魚が彼女の感じで死んだ皮膚を食べたという良いペディキュアタイプの取引をしました笑。 私の血液型は今では手指消毒剤です笑彼らは常にそれを私たちに与えていました。また、靴を何にでも洗わなければなりませんでした。そこに着くと、荷物やバッグに消毒剤をスプレーしました。何度も体温を測ってもらい、数え切れませんでした。彼らはいつもマスクを着用していて、いつも正しい状態で半分の時間鼻の下にいるここのように、私はスタッフが彼らと遊んでいるのを見たことがありませんでした。リゾートが閉鎖されてから最初に開催できたショーを見ることができ、彼らは皆、再びそれを行うことにとても興奮していました。スタッフは素晴らしく、とてもフレンドリーで、すべてをきれいに保ち、みんなが幸せになるように一生懸命働きました。数週間前の熱帯低気圧で海藻がたくさん発生し、クラゲのせいで赤旗が出たため、ビーチに行けませんでした。砂嵐のせいで、とても曇っていて、ほとんど曇っていました。今年は確かに違いましたが、それでも素晴らしい時間を過ごしました。多くの人が私たちが行ったことに目を転じていることを私は知っていますが、私たちは注意深く、責任を負うことを選択していますが、同時に私たちの生活を送っています。スタッフは素晴らしかったです!, !すべての名前を思い出せませんが、私たちのお気に入りのいくつかは、エンターテインメントスタッフと一緒のキャスリンとルイージでした。プールバーでは、オマールが最高のアマレットサワーを作ります! ! !火鉢レストランのバーテンダーも美味しいドリンクに! !ああまた、私はスイムアウトルームを強くお勧めします! ! !, このリゾートは、ゲストの安全を守るために、さらに上を行きます。スタッフ全員がマスクを着用しています。到着後すぐに靴を消毒します。ビュッフェのアイテムは準備されるか、あなたに提供されます。メニューはQRコードに置き換えられました。彼らはいたるところに手指消毒剤のボトルを持っていて、ゲストはレストランに入る前やバーで注文する前にそれを使用する必要がありました。 COVIDを寄せ付けないための対策が講じられていることにとても感銘を受けました。空港では、タクシーは高速道路沿いの労働者でさえあります。 。 。みんなマスクをしている。, これは、パンデミックがちょうど今レビューする時間がある前の3月でした。 私たちはD.Rに14回行ったことがありますが、これはメキシコへの4回目の訪問であり、これが最高だったと言わなければなりません。 スタッフは驚異的で、とてもフレンドリーで、いつも笑顔でハイタッチをしていました。私たちは2人の子供12と14と一緒に旅行しました。スタッフは彼らがいつもスポーツをするために彼らを探していて、彼らに会ったとき彼らはいつもハイタッチと抱擁の名前を決して忘れませんでした。 食事は素晴らしく、アラカルトは素晴らしかった、ビュッフェが特にティーンエイジャーのためにパスタバーを必要とするという不満だけ。部屋は広々としていて、とても清潔な冷蔵庫が常に補充されていました。 このリゾートに行く場合は、プエルトモレロスの町に行くようにしてください。次回はホテルが提供する交通機関で行きました。次回はタクシーで行く予定です。次回はとてもフレンドリーな人たちが戻ってきます。ガラス底のボートツアーを走っている女性は圧力がかからず素晴らしく、港のツアーをしてくれたので、漁師が魚を掃除しているなど、マンタがすぐ隣に来るのを見てくれました。残念ながら遠足はできませんでしたが、次回はきっとそうします。 次回は確実に戻ってきます。 申し訳ありませんが、スタッフの名前を思い出せませんが、すべてが素晴らしく、私たちの滞在をとても楽しいものにしてくれました。コーヒーショップの女性たちは、私たちがコーヒーを飲んだことをよく覚えていました。 。, Tripadvisor Plus Subscription Terms & Conditions, Galeria Arte Zissimo arte contemporano周辺ホテル. We were dissapointed the kids area was not finished even though we called to confirm and were told otherwise. They were willing to do whatever you needed to make your experience great! Now Resorts and Spas offer guests vibrant beachfront family vacations settings where both excitement and relaxation await. The Air conditioner in our room didn't get very cold. Great Scenery! Book Now Sapphire Riviera Cancun, Puerto Morelos on Tripadvisor: See 10,653 traveler reviews, 10,532 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #11 of 40 hotels in Puerto Morelos and rated 4.5 of 5 at Booking.com does not accept responsibility or liability for any reviews or responses. 10,634 reviews. Even if they just upgraded a little like using real fresh juice like the rest of Mexico instead of concentrate, offered more Mexican food, or offered beachside food service, it would make a huge difference in quality. The sofas in the main bar lobby area were to deep. Book preferred, you have access to adult only pool and other amenities. So it wasn't crowded. This is unacceptable, especially for such an expensive resort. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. 197 Verified Reviews of Now Sapphire Riviera Cancun | Booking.com Reviews of Now Sapphire Riviera Cancun Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, 77580 Puerto Morelos, Mexico #18 of 46 hotels in Puerto Morelos Our waiter noticed and came outside - my partner explained he could not sit there anymore with the AC. 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